Role
UX Planning and UI Design
Tools
Figma, Adobe Illustrator
Company
Design Cafe
UX Planning and UI Design
Figma, Adobe Illustrator
Design Cafe
DesignCafe stands out as a prominent soonicorn in the field of home interior design solutions in India. Originating in Bangalore, this acclaimed company has expanded its footprint to over 10 cities across the nation. Renowned for its comprehensive approach, DesignCafe seamlessly manages every aspect of home solutions, ensuring quality is maintained at every stage of the process. What sets them apart is their commitment to hassle-free services and adherence to proper timelines, providing customers with a stress-free and efficient experience from the inception to the completion of their home interiors.
DesignCafe faces challenges in communicating quotes and tailoring solutions to individual client needs efficiently. The current process results in time-consuming delays and setbacks. Moreover, managing customer leads lacks a streamlined approach, relying on traditional methods like emails and PDF sharing, which proves cumbersome and lacks operational efficiency.
Create a platform for the customers with a summary of requirements and costs. Through that, they can access the requirement details, easily decide on the list of items, and proceed with payment. Which generates more lead conversion and good customer experience.
This wireframe ensures a user-friendly experience, empowering customers to understand, customize, and seamlessly proceed with the interior design quoting process while having access to relevant supporting details.
As a result, DesignCafe has not only overcome previous communication challenges but has also successfully achieved its goals of creating a customer-centric platform that promotes lead conversion and ensures a positive and efficient customer experience from project inception to completion. This transformation solidifies DesignCafe's position as a leader in the home interior design solutions market in India.